Delivery, exchanges & everything else

In-stock pieces leave our Cape Town studio within 1 to 2 working days. Delivery with The Courier Guy takes 1 to 2 working days in Cape Town, 2 to 3 in Johannesburg and Pretoria, and 3 to 5 elsewhere in South Africa. You get a tracking link by email.

Free on orders over R1 500. Under that it’s R99 anywhere in South Africa.

Some sizes are cut and sewn after you order, in our Cape Town studio. These are ready and shipped within 10 working days. The product page tells you before you buy.

Not yet through the site. Message Max on WhatsApp and we’ll quote you for a courier.

Yes. Let us know within 14 days of delivery, send the dress back unworn with tags, and we swap it for the right size or another style. We cover the courier for the first exchange in South Africa.

Within 14 days of delivery, unworn with tags, to your original payment method, minus the R99 delivery fee if your order was under R1 500. Sale and made-to-order pieces: exchange or credit.

True to size. S fits UK 8 to 10, M fits UK 12, L fits UK 14 to 16. See the size guide for measurements, or WhatsApp Max with your height and usual size.

Cold hand wash or gentle machine cycle in a bag, no tumble dryer, hang in the shade. Satin and silk-feel fabrics: cool iron on the reverse.

Card, Instant EFT, Apple Pay, Google Pay and Payflex (4 interest-free payments), all through Payfast, in rand.

Exchanges for pieces bought at a stockist go through that store. But do register your dress with us: you get early access to everything new and a welcome code for your first order here.